SARASA HOTEL Shinsaibashi

Great location if you need to watch events like me. Locating in the middle of OSAKA JO-Hall and Kyocera Dome. The staffs were very nice and helpful. First I got into the room, there was a tiny moth on the curtain. I am not good with insects so I went down to the reception and the staff immediately took a tissue and help me got rid of it. I guess the back door linking to the balcony was used by their staff during cleaning so the moth got in. There were only 2 laundry machines at the hotel but they provide map and instructions to those coin laundry shops nearby. Very deep bathtub, love it. Convenience store next to the hotel and also many other options nearby. Lawson/ 7-11/ fam-mart all within 5 mins walk. Yoshinoya and Mos burger in the same street. Sukiya within 10mins walk. Shinsaibashi n Dontonbori about 10-20mins walk. And a lot of Chicken Paitan Ramen options within the area. Not many options of amenities but comparing to the price of the hotel it’s quite fair.

The staff is always greeting you and does feel welcoming. Liked the room design. Free coffee machine at the entrance. They also lend out umbrellas during rainy days. Location is pretty convenient and next to the subway.

This is my second time staying at Sarasa Hotel Shinsaibashi and the service is as good as ever (probably even better). The staff are so friendly and patient. My Aunt left our keycard inside our room TWICE and they quickly assisted us in getting it back. They even offered and gave us a second set of keycard in case it happens again. (Shoutout to Yuan! She has been very helpful). Location is very good as well. Located literally a few step away from Nagahoribashi station and Crysta (that connects to Shinsaibashi station and a lot of restaurants and shops). It's also walking distance away from Shinsaibashisuji and Dotonbori.

This trip was a last minute trip and I was able to book this hotel without a problem. Located near the famous shopping district in Osaka and was very easy to find. There is a train station nearby as well if you want to catch a train to/from the airport. Wifi was fast, room was clean, and staff were very accommodating to requests. Overall, highly recommend this place if you want to explore Osaka.

During my stay in the hotel, my cell phone suddenly failed to function. I turned to the receptionist for help, and he patiently showed me the way to the nearest store where I had my phone fixed. I really appreciate such a great assistance.